My name is Chris Barnes, founder of Emphatic Communications, a design consultancy based in Olympia, Washington, at the southern end of Puget Sound.
I have 25 years experience providing creative services and consulting to global leaders in healthcare and the life sciences. I help teams:
reach clear and actionable insights from complex inputs and situations
think visually to solve problems and communicate more effectively
serve the context and needs of people
inform and shape behavior with clear purpose-driven content
These days I work as a solo consultant and build teams of experienced writers, researchers, developers, and other experts as needed to meet specific client and project requirements. Because of Emphatic's unique focus, I often work alongside other agencies, creative firms, and consultants, and sometimes I work for them.
My expertise is in helping clients use human-centered design methods to improve the value and usability of the content, experiences, and tools that they create for people — whether they are patients, clinicians, payers, employees, or investors.
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Is Emphatic a good fit for your organization?
We are best able to deliver results for clients who...
Seek specialized expertise
Value the needs of their audience
Embrace change and actively seek opportunities to do better
Are prepared to actively contribute and engage in the project
Have adequate resources (staff, budget, and time)
Are interested in developing effective long-term solutions